Frequently Asked Questions
Registration and session selections are available exclusively online. Click here and follow the prompts to complete your registration.
Payment can be made using Visa, Mastercard, or AMEX. A tax invoice will be issued to the person attending the convention via email, along with confirmation of registration.
A. FILEX 2017 will be held from 28 - 30 April at the International Convention Centre, Sydney.
We have a few different options available depending on what you’d like to attend at FILEX. Click here to choose your package!
There sure are! We have a few easy options to save on your registration for FILEX 2017:
Summer Rates – book before 11:59pm on 12 January and save up to $150 per person off standard rates!.
Early Bird Rates – book before 11:59pm on 8 March and save up to $80 per person off standard rates!.
If you have a group of three or more, turn your FILEX weekend into a team-building event and save $$ while you do it! Register a group of three or more people to save $20 per registration for either the Summer Rate, Early Bird or Standard Rate.
Event Crew – join the Network team as an event crew for FILEX 2017 and share in our mission to make the fitness industry the best it can be. Click here for all the details!
Being a Network member doesn't just give you the best rates for our awesome events, it also includes access to up to 8 CECs at no extra cost, monthly member eNews and quarterly Network magazine, discounts on CEC courses and loads of online content and fitness tools. And did we mention exclusive rates for our events…?
To see what's in it for you, and to find the best membership to suit, click here and start enjoying the benefits today!
You can register for FILEX at any time up until the 3-day convention begins. However, if you register after 11:59pm on 26 April 2017, you will incur a $50 late fee.
Online registrations are open NOW but will close on Wednesday 26 April at 11.59pm, and onsite registration at the ICC Sydney can be done at the following times:
Thursday 27 April: 10:00am – 5:00pm
Friday 28 April: 7am – 6pm
Saturday 29 April: 8am – 6pm
Please note: there is a chance that some sessions may be booked out before the convention commences.
Yes, however the following policies will be strictly adhered to and apply to the FILEX 2017 Convention and associated events. Please take a moment to read and fully understand this information:
- Australian Fitness Network must be notified in writing for all cancellations or transfers.
- If notified up to, and including, 29 March 2017, a full refund less $150 administration fee will be granted.
- For pre-convention events, a full refund less 25% of the registration fee will apply, if notified in writing up to and including 29 March 2017.
- You may transfer your registration to another person for a fee of $79.
- If notified after 29 March 2017, no refunds or credits are available.
- If you have registered but do not attend FILEX 2017 and have not notified Australian Fitness Network in writing prior to 29 March 2017, no refund or credit is available.
- Registrations submitted after 26 April 2017 will incur a $50 late fee.
- If paying by instalment plan, a one-off $50 admin fee will apply.
- The last date to register under the instalment plan is 17 March 2017 and any outstanding amounts on the invoice must be settled by 14 April 2017.
Your FILEX 2017 3-day registration fee includes:
- Opportunity to earn 12 CECs, 3 PDPs and 10 CPDs
- Entry into allocated convention sessions
- Entry to the Keynote Addresses
- Unlimited entry into the Fitness Show, Sydney
- Access to online session notes for the presentations that you attend (if provided by the presenter)
- FILEX 2017 Delegate pack, including a Convention Handbook and satchel
- Entry to the Delegate Welcome Drinks, including one complimentary drink.
All FILEX delegates who attend the 3-day convention are eligible for 12 CECs (Fitness Australia), 3 PDPs (Physical Activity Australia), 10 CPDs (REPS NZ) and adds 30 points to your FITREC rating (FITREC). You will be required to complete 8 online session assessments in order for you to receive your certificate. The link to access the online assessment will be sent out via email the week following the event. Delegates who attend CEC-accredited pre-convention workshops or 1-day summits will also receive their CEC certificate via email. Please refer to the information guides for each of the pre-convention workshops and summits for full details on the CEC allocations.
CEC's are allocated at the discretion of Fitness Australia. If you are concerned about the CEC allocation for this event, please direct your enquiries to Fitness Australia: email@example.com or call 1300 211 311.
As a Network Member, you also have access to 8 CECs per year at no extra cost. Head to www.fitnessnetwork.com.au/ceccourses/free for more information. If you have registered as a non-member for FILEX, you will be given a 6 month trial membership to Network with full access to member benefits.
Unfortunately for the commitment phobic, FILEX 2017 is only available to be purchased as a 3-day event. Have you seen the program? Why would you only want to attend a few sessions?
Absolutely, you can attend the pre-convention workshops without attending the 3-day convention. Simply complete the additional events section on the FILEX registration page here. Please note: registration into a pre-convention workshop does not entitle you to attend any of the convention sessions on 28 - 30 April, but does provide access to the Fitness Show, Sydney.
Although we've made many attempts to find a pool in the International Convention Centre, Sydney, sadly, the tide is against us. In light of this, we've resorted to the next best option at Virgin Active Pitt St located at MidCity Shopping Centre, MidCity Centre, 2/197 Pitt Street Mall, Sydney NSW 2000 (Saturday 29 April and Sunday 30 April ONLY).
We have also listened to feedback and revamped the Aqua program, so you can start your FILEX experience by spending Friday at the Convention Centre (MCEC) with every other delegate. Soak up the amazing FILEX atmosphere as you attend Aqua lectures at the ICC Sydney, and take advantage of The Fitness Show trade day. Then, on the Saturday and Sunday, meet fellow delegates at Virgin Active Pitt St for a full day at the pool. PLEASE NOTE: You will need to make your own way to and from the Convention Centre to Virgin Active Pitt St, which is an easy 1.5km stroll away.
We love kids, but just not at our event. Due to safety reasons, and as a courtesy to presenters and other delegates, children are not allowed in the convention sessions. Also, as the foyers are a high traffic area with heavy equipment being moved, we strongly advise against having children in these areas. When accompanied by an adult, children are permitted in the Fitness Show.
Unfortunately, there are no crèche facilities at ICC Sydney. If you are travelling and bringing your children along, we suggest checking with your hotel for crèche facilities in or near your hotel.
It’s easy! Click here for all the details on how to become a FILEX event crew member. The event crew program gives you the opportunity to work for half of the convention and attend the other half for FREE! We love to work hard and play hard, so why not join the Network team for our first year in Sydney to make FILEX 2017 the best one yet!
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We are here to help! Contact the FILEX secretariat team HERE or call 02 9431 8600