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Thank you for joining us. We are excited to have you as part of this year's FILEX event. Some of you have volunteered in the past, while for others, this is your first time. This event could not run successfully without the help and hard work of our event crew volunteers.
You have been accepted as part of the event crew because you are pro-active, hardworking and a team player. As you will be the first point of contact for many delegates over the FILEX weekend we rely on your high standards of professionalism and customer service to ensure that we make a positive impression on delegates.

You are one of over 100 volunteers who will assist in making FILEX 2018 happen. During this event we must all remain focused and work as a team to get the job done – but, of course, we still want you to have a great time! Part of your uniform is your smile, so whenever you wear your crew T-shirt please ensure you are ready to assist any delegate in a happy and friendly manner.

These briefing notes are intended to prepare you for your role as event crew at FILEX 2018. Remember, we recommend either printing and bringing along a hard copy, or having access to these notes through your smart phone onsite, particularly at the event crew briefing on Thursday 19 April. More detailed information will be provided at the event brew briefing. If you have not already familiarised yourself with all things FILEX, remember to visit www.filex.com.au

Welcome to the team!